Joe Video is a full service movie/TV series rental & sale store in Santa Rosa, and is one of only a few independent video store businesses left in the entire county.
While the video rental industry has in recent years experienced massive shifts towards mail, electronic, and self-service delivery, Joe Video continues to thrive thanks to people who crave personal, educated, local service and an awesome selection.
Now “Open” for Curbside Pickup Movie Rentals & Sales
- Tuesday – Thursday available 10-7
- Friday – Saturday available 10-8
- Sunday-Monday closed
Please note that our outside dropbox is always open for returns. The box will be emptied and all contents checked in as returned each day.
CURBSIDE PICKUP DETAILS
Step 1: Create a list of up to 20 titles you want to see. Stumped? See our full titles list. Note: Listed titles are not guaranteed to be in stock. For in-depth title details, we recommend looking them up on IMDB.com.
Step 2: Submit your list using our easy Rental Request form, or by email to firstname.lastname@example.org. If sending by email please include:
Up to 20 titles, with your top choices followed by the rest. We will pull available titles from your list. Specify how many titles (rentals) you want included in this order. Your list submittal MUST INCLUDE: Your first and last name, the phone number we have on your rental account, as well as your mobile number if it is different from the one on your account. Please also specify if your player is only for DVDs (not Blu-rays) so that we will know not to include Blu-rays in your order.
Step 3: We will call you once your order is ready and inform you how much it will cost.
Step 4: Payment options. We can take cash or process credit/debit cards at the time of pick-up.
Please Note: ALL returns must be dropped in our outside drop box on or before their due date. Any extra time fees for overdue items must be paid on the next visit.
HOME DELIVERY/PICKUP DETAILS
This option is limited to current rental account holders who are 65+ years in age, or who otherwise have underlying medical conditions which may make the risk of leaving their home too risky.
FREE delivery on orders totaling more than $20 before sales tax. $4 delivery fee otherwise.
DELIVERIES AVAILABLE NOON-3 TUESDAY-FRIDAY ONLY.
Step 1: (Same as Curbside Pickup Details)
Step 2: (Same as Curbside Pickup Details)
Step 3: We will call you once your order is ready, inform you how much it will cost, and will process your credit/debit card while we have you on the phone, or if you prefer we can discuss cash or check payment arrangements.
Step 4: We will automatically schedule your returns pick-up for the day your rentals are due. We can make reasonable alternative pick-up arrangements upon request.
THIS OPTION IS LIMITED TO ONLY CUSTOMERS WITHOUT INTERNET ACCESS. Those who qualify are invited to call the store between 10 am and 4 pm Tuesday-Friday to make an appointment.
- no more than two persons from the same household per appointment
- time in the store is limited to ten minutes
- no more than two appointments at once may be in the store
- face masks are required
- 6’ minimum distance requirement from store employees or any other non-household persons
JOE VIDEO COVID-19 PRECAUTIONS - No entry into the store, browsing, transacting without a nose and mouth covering face mask - Customers waiting “curbside” must wear a mask while interacting with attendant employees - No entry into the store for those suffering from fever, sore throat, steady cough or other flu-like symptoms - 6’ minimum distancing between both customers and employees - No more than four customers in the store at any time - A plastic barrier has been installed on all interactive points of the service counter - All rentals will go out in new paper/plastic sleeves; covers will remain in the store - All rental returns sleeves will be “quarantined” for several days before reuse (the initial 1600 piece supply of new sleeves should suffice for a long rotation interval before reuse) - All returned discs will be scanned by a UV-C light sanitizer before being re-shelved - Sale covers will get a disinfectant wipe at the time of sale All touched display boxes must be brought up to the counter for disinfection Door handles, countertops, phones, keyboards and other touched surfaces are disinfected multiple times daily
Major credit cards
All rewards require a GO LOCAL Rewards Card.
You must present your GO LOCAL Rewards Card at the time of purchase.
- 3% discount every visit.
* Not to be combined with other offers.